Join Team BCOC

Retail Rescue Coordinator (Food Rescue Driver)

The purpose of this position is to pick up food products from retail rescue locations and complete other food deliveries to support the day-to-day operations of the Food Program. The Retail Rescue Coordinator is a team-oriented role that works collaboratively with other BCOC Food Programs. This is a full-time, on-site position, based out of Doylestown, PA.

Responsibilities

• Pick up local food donations.
• Drop off food deliveries to participating pantries in the network according to the schedule created in coordination and agreement with the Food Program Manager.
• 35% of the time, the position includes lifting and moving cases of product of up to 50 lbs.
• Interface with local donors and participating pantries to ensure the highest quality of communication and customer service.
• Maintain accurate records of food distribution, mileage, and gas purchases.
• Data entry.
• Manually operate hand equipment to move up to 1,000 pounds.
• Provide oversight and assistance in vehicle maintenance requirements for the fleet of Food Program vehicles.
• Back-up truck driver for the Fresh Connect food program.
• Support day-to-day operations of Food Program initiatives.
• Competence driving a Ford Transit, HINO, or box truck.
• Maintain a good driving record.

Qualifications

• class B CDL license
• Associates degree; or 2-4 years related experience in food distribution; or equivalent combination of education and experience.
• Must exhibit exceptional professionalism and customer service.
• Valid driver’s license and reliable vehicle.

Salary: $45,000 – $50,000

CBCM Specialist

The purpose of this position is to inform and coordinate the referral and transportation needs of clients with mental health challenges. Primary duties will include screening for eligible services, enhancing coordination of services, act as a liaison between the Lyft corporation and BCOC, collaborate with community partners, ensuring utilization of the transportation program, and accurately track data and outcomes of the transportation program.

This is a full-time position based out of Doylestown, PA.

Job Responsibilities:

• Coordinate with providers to accept full and complete referrals, develop transportation plans, and schedule rides.
• Ensure referring staff and client understand rideshare requirements and processes.
• Monitor and track Lyft scheduled, completed, and missed rides in Excel in real-time.
• Minimize missed ride fees and ensure necessary, timely rescheduling is completed.
• Ensure current and accurate data tracking on both Bucks County and BCOC internal Excel spreadsheets.
• Maintain up-to-date, comprehensive knowledge about community & human services resources, with an emphasis on transportation resources in Bucks County.
• Facilitate collaborative relationships between community resources, county partners, and clients.
• Provide direct assistance to potential clients to apply for appropriate community resources (Ex. mental health services, BCT, etc.).
• Maintain log and provide screening information regarding CBCM STEPs-eligible individuals to Supervisor for follow-up.
• Demonstrate critical thinking and ability to provide continuous evaluation of CBCM Transportation program needs (increase referrals, provide suggestions for program improvement, data enhancement, client success, etc.).

Requirements:

• Bachelor’s degree in psychology or related field required
• Must exhibit exceptional professionalism, customer service, and de-escalation skills.
• Intermediate computer skills including intermediate proficiency in Excel reporting.

• Valid driver’s license and reliable vehicle.

Salary range: $45,000-$50,000 per year

Click below to learn about BCOC’s current volunteer opportunities.